Let's Talk

We're here to help make your Whistler getaway unforgettable. Whether you're planning a relaxing spa weekend or a mountain adventure, just reach out.

Give Us a Ring

(604) 555-8921

Available 24/7 for all your needs

Drop Us a Line

reservations@obsidrynrealm.info

We'll get back to you within 2 hours

Come Visit

1888 Mountain View Drive

Whistler, BC V8E 0A3, Canada

Send Us a Message

Whether it's booking a suite, scheduling a volcanic stone treatment, or organizing your next corporate retreat - we've got you covered.

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When We're Around

Front Desk 24/7
Spa Bookings 8am - 10pm
Dining Reservations 10am - 9pm
Concierge Services 7am - 11pm
Events Team 9am - 6pm

Quick Tip: For urgent matters after hours, just call our 24/7 line. We're always here.

Need Immediate Help?

If you're already a guest and need assistance right now, dial 0 from your room phone or call our emergency line.

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Find Your Way Here

Nestled in the heart of Whistler, we're easy to reach whether you're driving up from Vancouver or flying into the local airport. The mountain views start the moment you arrive.

Getting Here

By Car

About 2 hours from Vancouver via Sea-to-Sky Highway. Free parking's included for guests.

By Air

Fly into Vancouver International, then grab a shuttle or rental. We can arrange airport pickup too.

Shuttle Service

Regular buses run from Vancouver. We'll pick you up from the Whistler Village stop - just let us know.

Our concierge team can help arrange transportation. Just ask!

Questions People Usually Ask

Can't find what you're looking for? Just shoot us a message using the form above.

Pretty straightforward - you can cancel up to 48 hours before check-in without any charges. After that, we'll need to charge for one night. During peak season (December to March and July to August), we need 7 days notice. Life happens though, so if you've got unusual circumstances, give us a call and we'll see what we can work out.

Definitely recommend it, especially for our signature volcanic stone treatments. Those fill up fast. You can book when you reserve your room or call us later. Walk-ins are welcome too, but we can't guarantee availability. Pro tip: weekday mornings usually have more openings.

Yep, complimentary parking for all guests. We've got covered spots and even a few charging stations for electric vehicles. Valet service is available if you want someone else to deal with it. Just pull up to the front entrance and we'll take care of your car.

We love furry friends! Dogs under 25 lbs are welcome in select suites for a small additional fee ($50 per stay). Just let us know when booking so we can set you up in a pet-friendly room. We've got water bowls, treats, and can recommend great trails for walks. Cats are cool too, by the way.

Your rate covers WiFi throughout the property, access to our fitness center and heated outdoor pool, morning coffee in the lobby, parking, and basic concierge services. Breakfast's not included but available for $28 per person. Spa treatments, dining, and adventure packages are separate but totally worth it.

Absolutely! Our concierge team knows Whistler inside out. We can book ski passes, mountain biking trails, zip-lining adventures, helicopter tours - you name it. In winter, we've got connections for backcountry skiing. Summer brings hiking, fishing, and golf. Just tell us what you're into and we'll make it happen.

Standard check-in's at 4pm and checkout's at 11am, but we're flexible. Late arrival? No problem - our front desk is staffed 24/7. Need to check in early? We'll try to accommodate if the room's ready. If not, we can store your luggage and you can enjoy the spa or grab lunch while you wait.